
Water Heaters
The average gas water heater lasts 8 to 12 years, and Austin's hard water does not help. Flush it annually the way the manufacturer asks, or call us and we will do it for you.

Central Texas plumbing, based in Kyle
A customer service company that happens to do plumbing, based in Kyle and working across Buda, San Marcos and the rest of Hays County. Slab leaks, water heaters, sewer lines and water treatment, with a Master Plumber on staff and a free quote before any work starts.
Nearly every problem we get called out for in Kyle, Buda, San Marcos and across Hays County comes back to three things: debris, age and pressure, and often to the water itself, with hard water gumming fixtures up with calcium, turbidity, or grit moving through the lines.
Get those under control at the front end and the whole system stays healthy far longer. That is the part most people are never told, and it is almost always cheaper than the repair that follows.
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The average gas water heater lasts 8 to 12 years, and Austin's hard water does not help. Flush it annually the way the manufacturer asks, or call us and we will do it for you.

Leaks can put three inches of water through a house and take the hardwood with them. A small leak does not stay small. Call for a free estimate before it finds your floors.

On a sewer leak you usually get a sign: a wet patch, or grass that is greener than it has any business being. Those are findable. It is the ones going straight down that take equipment.

High water bill, nothing running, nothing visible in the house. That combination usually means it is under the foundation, and that is leak detection work rather than guesswork.

Where water surfaces on a commercial property is rarely where the leak is. Under a parking lot we may follow it thirty or forty feet back before we find the source.

Softened water means your appliances, faucets and fixtures stop fighting calcium build-up, so they last longer. Set too high and you will never feel the soap leave your hands. We will show you how to dial it in.

Owner Stephen Harwell runs Plumber Near Me from our shop at 101 Petra's Way in Kyle, as a customer service company that happens to do plumbing. You get timely communication, a price before any work starts, and respectful plumbers in your home.
We also serve Austin from our office on South Congress, we are the backflow prevention specialists for Buda and San Marcos, and we are a member of the Kyle Chamber of Commerce.
More about the companyCustomer service comes first on every call, so every job follows the same simple steps. You always know when we are coming and what the work costs before it starts.
Monday to Friday, 8am to 5pm. We schedule a day and a window of time, and your plumber calls or texts with an ETA on the way.
The plumber finds the problem and gives you the diagnosis and the price before any work starts. You decide whether to go ahead.
We fix it, walk you through what we found, clean up the workspace and email you the receipt.
Straight answers from the plumbers who get asked them. There are more on the FAQ page, or just call (512) 361-0502 and ask.
Our shop is at 101 Petra's Way in Kyle, so Kyle, Buda and San Marcos are home ground for us. We cover the rest of Hays County too, including Wimberley, Dripping Springs, Niederwald and Creedmoor, and we serve Austin from our office on South Congress. If you are not sure whether your address is in our area, call and ask before you book.
Typically, on a water leak, you're going to see some sign of moisture. You're gonna see a wet spot, green grass growing in an area. It's not super difficult to find. Poke around the green spot. When you get a muddy spot at the end of your poker, it's a pretty clear indication that the water leak is close.
Definitely a drippy shower faucet. The best thing to do with a drippy faucet is fix it. The leak is not going to drip any less, it is only going to get worse. If you don't replace that cartridge to stop it, it is going to damage the valve body in your wall. Valves are made out of brass, and a rubber cartridge sits against the back of the brass to seal it. Once that rubber wears out it starts weeping through between the brass and the cartridge.
Slab leaks on the drain side can be far more expensive, because you cannot reroute those through the attic. They are gravity fed drain lines, typically. A lot of the time we have to tunnel up under the foundation and replace or repair the pipe. A slab leak where the drain has to be replaced is about the worst case scenario for a homeowner.
All your fixtures are tested by the manufacturer at 60 pounds of pressure, so you are supposed to have around 60 pounds. Some places run at 120 pounds, and that is just spraying. It will eat through most anything. Everything that adds additional stress is like having high blood pressure: if yours ran 1.5 times normal you would need medication. More water pressure is not better. There are regulators at the manifold, in the ground and right at the meter to control it, and without them you would have constant leaks.
A lot of people ask. The common thinking is that tankless water heaters save a ton of money, or give you instant hot water. Putting a tankless heater on the other side of your house does not make hot water arrive faster; it still takes the same time to travel from the heater to the fixture. It will save you some gas. But retrofitting from a tank to a tankless means a lot of work: moving water lines and normally increasing the gas pipe sizing.
The average lifespan of a gas fired water heater is 8 to 12 years. Most people do not flush the water heater annually the way every manufacturer recommends. Any time we get called out on a heater over 8 years old we start talking about replacement versus repair. Once it is at the edge of its lifespan, do you want to put $300 to $500 into repair maintenance, or put that toward a new water heater?
Friendliest Plumbers in Austin
“Casey and Randi were great to work with. I was genuinely surprised at how quickly Casey resolved the issue and really appreciated his patient explanation. I would definitely recommend them and call them again.”
Cole P.Google review“Randi scheduled me 1st thing in the morning, and said if something opened up she would call sooner, which I thought was great! Casey came out and was very nice and professional! Job was done properly and a reasonable time.”
Tracy R.Google review“Randi is SUPER responsive and knowledgeable. She has always gotten me on the calendar in a timely manner - her staff then follow-up onsite in a terrific way. I appreciate her communication abilities and their service.”
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